Frequently Asked Questions (FAQ)

1. How can I book a car?

You can book a car easily through our website, mobile app, or by calling our customer service team. Reservations can be made in just a few clicks.

2. What documents do I need to rent a car?

You’ll need a valid driver’s license, a national ID or passport, and a credit/debit card for the security deposit.

3. Is there an age requirement for renting a car?

Yes, renters must be at least 21 years old. Some premium vehicles may require a minimum age of 25.

4. Do you offer airport pick-up and drop-off?

Yes, we provide convenient airport services. Just share your flight details during booking, and our team will arrange everything.

5. What types of cars are available?

We offer a wide range of vehicles including economy cars, sedans, SUVs, luxury cars, and vans to meet every travel need.

6. Is insurance included in the rental price?

Yes, basic insurance coverage is included. Additional coverage options are available for extra protection.

7. Can I rent a car without a credit card?

Most rentals require a credit card for the security deposit. However, in some cases, we accept debit cards with prior approval.

8. Do you provide cars with drivers?

Yes, chauffeur-driven services are available upon request. Perfect for business trips, special occasions, or when you just want to relax.

9. What happens if the car breaks down?

We provide 24/7 roadside assistance. If the issue cannot be resolved on the spot, a replacement car will be arranged quickly.

10. Are fuel costs included in the rental price?

No, fuel is the renter’s responsibility. Cars are provided with a full tank, and we request they be returned the same way.

11. Can I extend my rental period?

Yes, simply contact our customer support before your rental period ends, and we’ll assist you in extending your booking.

12. Do you have long-term rental options?

Absolutely! We offer weekly, monthly, and corporate rental plans with special discounts.

13. Are child seats and GPS available?

Yes, we provide add-ons like child seats, GPS devices, and Wi-Fi routers to make your journey more comfortable.

14. What if I return the car late?

Late returns may incur additional charges. Please inform us in advance if you expect a delay.

15. Do you sanitize cars after each rental?

Yes, all vehicles are thoroughly cleaned and sanitized before and after each rental to ensure your safety.